Practical Training

AssignmentsReal-World Case Studies

Apply your learnings to build production-quality voice agents across different industries.

4 Case Studies
Real Business Problems

How Assignments Work

Build the solution yourself — no pre-made answers

1. Problem Brief

Read the industry context, business requirements, and technical specifications.

2. Design Solution

Build the conversation prompt, evaluation logic, and testing plan from scratch.

3. Self-Evaluate

Test your agent against the provided rubric and success criteria.

4. Get Feedback

Submit for review and receive guidance from senior team members.

What You'll Deliver

Each assignment requires the following deliverables

Voice Agent Prompt

Complete conversation design with persona, milestones, objection handling, and tool calling.

Evaluation Prompt

Disposition taxonomy, milestone detection, variable extraction, and CRM field mapping.

Testing Plan

Test scenarios covering happy paths, edge cases, objections, and failure modes.

Success Criteria

Define measurable success metrics and acceptance thresholds for the agent.

Important: No Pre-Made Solutions

These assignments present real business problems you'll encounter at BlueMachines. You won't find ready-made prompts — the goal is to build the solution yourself using everything you've learned.

Each assignment provides context, requirements, and success criteria, but how you design the conversation flow, handle edge cases, and structure the evaluation is entirely up to you. This mirrors real client work where you'll need to design solutions from scratch.